Vice-Chancellor of
the National Law School of India University (NLSIU), Bengaluru, Mr. R. Venkata Rao claimed
on Monday that the university would launch an online grievance redressal
mechanism for consumers across the state of Karnataka soon.
He was in Managlore
on Monday to inaugurate a professional development training workshop on the subject
'consumer protection in an age of market
economy and globalisation' held under the aegis of SDM Law College Centre
for PG Studies and Research in Law, IBA-Chair on Continuing Legal Education and
Chair on Consumer Law and Practice, National Law School of India University and
Menon Institute of Legal Advocacy Training.
Mr. Venkata Rao said
that the Ministry of Law and Justice has sanctioned a sum of Rupees 1 crore to the University to
launch an online consumer grievance redressal mechanism. "We have a chain on consumer laws in our university. Through the
new redressal mechanism, litigants may file grievances online by logging on to
the website and the same will be solved by the university. We have received a
letter from the ministry three days ago and we have conveyed our acceptance
too. Very soon, we will prepare detailed plan of action and it may launched in
February," he said, adding that NLSIU is the second best in the world
for its civic engagement activities.
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